Terms and Conditions

Benefits : Health

Virgin Active Gym

This benefit applies only to the Reality Health option

  • Only Medscheme members qualify to join the Reality Health option.
  • Sanlam Reality members qualify for monthly discounts or cash rewards provided that their Sanlam Reality and gym memberships are active, and that they are not in arrears with their fees.
  • You will be required to pay a once-off activation fee of R975 and a card fee of R130 when you join Virgin Active through Sanlam Reality.
  • If you are an existing Virgin Active member, you will still be required to pay the abovementioned once-off activation fee and card fee in order to use the Sanlam Reality discount.
  • You will sign agreements with both Sanlam Reality and your gym. When you join the gym, you will be required to give the gym your personal details and financial details, including your bank details for debit order purposes.
  • If you wish to cancel your gym membership, you must do so at both the gym and at Sanlam Reality. The gym determines its own cancellation rules and fees. A 30 days’ notice period applies to members wishing to cancel or change their Sanlam Reality membership option, with fees payable in the notice month. Discounts will still apply if members qualify for payment according to the Sanlam Reality rules.
  • Members qualify for monthly gym rewards provided that their Sanlam Reality and gym memberships are active, and that they are not in arrears with their Sanlam Reality and gym fees.
  • Gym rewards will be paid monthly into your bank account, the month after a member has qualified for the gym rewards. .
  • Gym rewards are payable based on the last month’s gym access and fee history received from Virgin Active. The maximum reward payable every month is R500 per active paying member or spouse and/or dependants.
  • It is your responsibility to ensure that your gym visits are recorded accurately each time you visit your gym. If you visit the gym more than once a day, only one visit will be counted for discount purposes.
  • Sanlam Reality may cancel the gym rewards on gym membership if the bank rejects your debit order payments. You will not be entitled to further discounts in the event of bank payment rejections.
  • The gym will have specific terms and conditions, which will be included in your gym contract.

Planet Fitness Gym

Reality Health, Reality Plus and Reality Core terms and conditions

  • Sanlam Reality members qualify for monthly discounts or cash rewards provided that their Sanlam Reality and gym memberships are active, and that they are not in arrears with their fees.
  • You will be required to pay a once-off activation fee of R975 and a Planet Fitness tag fee of R150 when you join Planet Fitness through Sanlam Reality.
  • If you are an existing Planet Fitness member, you will still be required to pay the abovementioned once-off activation fee and tag fee in order to use the Sanlam Reality discount.
  • You will sign agreements with both Sanlam Reality and your gym. When you join the gym, you will be required to give the gym your personal details and financial details, including your bank details for debit order purposes.
  • If you wish to cancel your gym membership, you must do so at both the gym and at Sanlam Reality. The gym determines its own cancellation rules and fees. A calendar month’s notice period applies to members wishing to cancel or change their Sanlam Reality membership option, with fees payable in the notice month. Discounts will still apply if members qualify for payment according to the Sanlam Reality rules.
  • Members qualify for monthly discounts provided that their Sanlam Reality and gym memberships are active, and that they are not in arrears with their Sanlam Reality and gym fees.
  • The monthly discount is calculated using a three-month average of your monthly gym visits. The maximum discount payable every month is R500 per active paying member or spouse and/or dependants.
  • It is your responsibility to ensure that your gym visits are recorded accurately each time you visit your gym. If you visit the gym more than once a day, only one visit will be counted for discount purposes.
  • Sanlam Reality may cancel the upfront discount on gym membership if the bank rejects your debit order payments. You will not be entitled to further discounts in the event of bank payment rejections.
  • The gym will have specific terms and conditions, which will be included in your gym contract.

Reality Club terms and conditions:

  • You will be required to pay a Planet Fitness tag fee of R150 when you join Planet Fitness through Sanlam Reality.
  • You will sign agreements with both Sanlam Reality and your gym. When you join the gym, you will be required to give the gym your personal details and financial details, including your bank details for debit order purposes.
  • If you wish to cancel your gym membership, you must do so at both the gym and at Sanlam Reality. The gym determines its own cancellation rules and fees. A 30 days’ notice period applies to members wishing to cancel or change their Sanlam Reality membership option, with fees payable in the notice month. Discounts will still apply if members qualify for payment according to the Sanlam Reality rules.
  • The monthly discount is calculated at a set percentage of 20%. The actual fee you pay is calculated using the specific fee applicable to your home club minus 20% of that figure. This discount is an upfront discount directly at the gym.
  • Planet Fitness may cancel the upfront discount on gym membership if the bank rejects your debit order payments. You will not be entitled to further discounts in the event of bank payment rejections.
  • Planet Fitness may cancel the upfront discount on gym membership if they receive notification that your Sanlam Reality membership is cancelled.
  • The gym will have specific terms and conditions, which will be included in your gym contract.

JustGym

  • Please refer to the Planet Fitness section above for general gym membership terms and conditions.
  • If you cancel your JustGym membership and choose to reinstate it within six months, the activation fee will be waived.
  • Reality Club members who opt for local membership at JustGym pay an activation fee of R250 and a tag fee of R150 only.
  • If you are an existing JustGym member, you will still be required to pay the abovementioned once-off activation fee and tag fee in order to use the Sanlam Reality discount.
  • The maximum discount payable every month is R450 per active paying member or spouse and/or dependants.