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Terms and Conditions

Benefits : Entertainment

Nu Metro Movies and Refreshments

    • Reality Plus members may purchase a maximum of 30 tickets (2D or 3D) per month; Reality Core members may purchase a maximum of 20 2D tickets per month; Reality Club and Wealth Bonus Lifestyle members may purchase a maximum of 10 2D tickets per month.
    • Reality Plus members may purchase a maximum of 30 refreshments combos per month; Reality Core members may purchase a maximum of 20 refreshments combos per month; Reality Club and Wealth Bonus Lifestyle members may purchase a maximum of 10 refreshments combos per month.
    • Each refreshments combo consists of a medium-sized popcorn and a 500ml fountain beverage (soda or water). No substitutions will be allowed, i.e. no chocolates instead of popcorn, no upsizing, etc.
    • If you’d like to add any additional items, you will need to purchase them at the concession stand.
    • The number of refreshments combos purchased may be equal to or less than the number of tickets purchased. A member may not purchase more refreshments combos than movie tickets in the same booking.
    • Refreshments combos must be purchased at the same time as the movie tickets.
    • Refreshments combo vouchers are valid for three years from date of issue.
    • Present the movie booking confirmation when you go to collect your movie tickets at the Nu Metro self-service kiosk.
    • You will receive an additional booking reference(s) if you purchase a refreshments combo(s); please present this at the concession counter to redeem the combo. At this point, you’ll be asked to specify your beverage of choice.
    • Please note: You will receive a refreshments combo voucher for each refreshments combo purchased.
    • Payment must be completed with a Visa or Mastercard credit/debit card with chip.
    • Information on the website regarding movies and their release dates in South Africa is correct at the time received from the studios and distributors of the films. This information is subject to change without notice and should be considered as a guideline rather than a fixed schedule.
    • It is the Sanlam Reality member’s responsibility to confirm booking details before accepting the ticket offer during the online transaction. Sanlam Reality and Nu Metro cannot reverse any mistakes after acceptance by the Sanlam Reality member.
    • No cash refunds for online tickets or refreshments combos will be made by any Nu Metro Cinemas cineplex. Where a performance is cancelled for whatever reason, cinema readmission tickets will be issued at the discretion of the cinema manager.
    • If you are having difficulty with the online booking system, you can contact Sanlam Reality on 0860 732 548/9 and a call centre agent will make the booking for you. The payment will also be made by credit card or debit card with a chip.
    • 4DX movies are not included.
    • Hyde Park, Woodlands, Parkview, Bedford and Worcester cinemas are not included.

Sanlam Group ENTERTAINER

This benefit is available to Reality Plus, Reality Core and Reality Club members.

  • The Sanlam Group ENTERTAINER app is only available on the Google Play Store and the App Store.
  • The Sanlam Group ENTERTAINER app is not available on the Huawei AppGallery.
  • Sanlam Group ENTERTAINER offers can be used seven days a week – minimal exclusion days
  • Sanlam Group ENTERTAINER offers can be redeemed by a minimum of two people (excluding some beauty and fitness offers).
  • Up to four Sanlam Group ENTERTAINER offers can be redeemed at one time for a group of eight people or more.
  • Sanlam Group ENTERTAINER offers should be presented prior to payment or requesting the bill.
  • Sanlam Group ENTERTAINER offers are not valid in conjunction with any other discount offers, promotions, special menu items or loyalty/rewards programmes.

For more T&Cs, visit the ENTERTAINER’s Rules of Use.

RSAWEB

  • RSAWEB is South Africa’s best-rated internet service provider offering Sanlam Reality members a discount benefit off their monthly fibre to your home service.
  • This benefit is available to Reality Plus, Reality Core and Reality Club members, and members with Wealth Bonus Lifestyle benefits.
  • Terms & Conditions are subject to the fibre service purchased and on the final contract upon ordering. Please refer to the RSAWEB website for FTTH and General terms and conditions.