Can I upgrade, downgrade or cancel?

• Upgrades are effective within 3 days of receiving your upgrade request.
• Downgrades are effective on the 1st of the new month (if you downgrade before the 20th, otherwise it will only be effective the next month). A downgrade fee of R250 will be charged.
• To Cancel, RSAWEB requires one calendar months’ notice. This can be done by logging a ticket via their Self-Service page and selecting the ‘Cancel your order or service’ T&Cs apply.