Frequently Asked Questions : Bidvest Premier Lounges

Couldn't find what you looking for?

Send us your question and we will get back to you

Bidvest Premier Lounges

Can family members use the Bidvest Premier Lounge benefit?

Yes, registered members on the Family membership options may use this benefit.

How many times a year may I use my Bidvest Premier Lounge benefit?

The following usage restrictions apply:

  • Reality Plus Single membership option (Bronze status) = 2 visits per year
  • Reality Plus Single membership option (Silver status) = 4 visits per year
  • Reality Plus Single membership option (Gold status) = 10 visits per year
  • Reality Plus Family membership option (Bronze status) = 6 visits per year
  • Reality Plus Family membership option (Silver status) = 14 visits per year
  • Reality Plus Family membership option (Gold status) = 30 visits per year

How do I use the Bidvest Premier Lounge benefit?

Present your Sanlam Reality membership card (using the Sanlam Reality app) or your ID and boarding pass to the reception desk at any Bidvest Premier Lounge situated in South Africa’s major domestic and international terminals. You will then be allowed to use the Bidvest Premier Lounge for 90 minutes (domestic terminals) or three hours (international terminals).

Which membership options qualify?

This benefit only applies to Reality Plus members.