Frequently Asked Questions : Uber Trips

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Uber Trips

Which membership options qualify?

This benefit is only available to Reality Plus and Reality Core members, and members with Wealth Bonus Lifestyle benefits.

How do I use the Uber benefit?

Download and register on the Uber app with the same email address and mobile number Sanlam Reality has on record for you. If you already have an Uber account and you would like to update the email address that we have on record for you, call us on 0860 732 548/9 or update it online, here. The discount will automatically be applied when you book your next trip.

How do I know if my benefit is activated?

1. Enter a valid Trip destination.
2. You will see your voucher in the Uber app.
3. Your discount will automatically be applied.

Can I use any Uber vehicle?

Reality Core members may request UberGo and UberX vehicles, while Reality Plus members may request an UberGo, UberX or Uber Black vehicle. Members with Wealth Bonus Lifestyle benefits may only request UberGo and UberX vehicles after hours

Can family members use the Uber benefit?

On the Family membership options, registered dependants over the age of 18 are also eligible for Uber discounts using their own cellphone number.

Can I use my Uber benefit anywhere?

The Uber benefit only applies to two types of trips:

1. Transfers to and from these five major airports: Cape Town, O R Tambo, Lanseria, Port Elizabeth and King Shaka international airports.
2. After-hours rides anywhere in South Africa requested between 10pm and 4am.

The maximum discount applied under the Sanlam Reality benefit per trip is R150.