Frequently Asked Questions : Protea Hotels by Marriott®

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Protea Hotels by Marriott®

Can I make a booking for any day of the week at Protea Hotels by Marriott®?

Yes, you can make an accommodation reservation for any day of the week provided the booking is made three days in advance of stay. The rates are valid 7 days a week, with no minimum night stay required.

Can I use my Sanlam Reality benefit to book at any Protea Hotels by Marriott® in South Africa?

Yes, this depends on availability, as well as standard Protea Hotel terms and conditions.

Can I book accommodation for my family members with Protea Hotels by Marriott®?

Yes, but only registered dependants on the Family membership options can book and stay at Protea Hotels by Marriott®. Registered dependants can book accommodation using their own Sanlam Reality membership number. The registered family members do not have to stay with the principal member.

How do I change the date of my Protea Hotels by Marriott® booking?

If you wish to change the date of your accommodation booking, you can only do so by calling Sanlam Reality on 0860 732 548/9 and following the voice prompts for Protea Hotels by Marriott®. Note, if you change your booking, you will lose the original discount and also pay an administration fee.

How do I book Protea Hotel accommodation?

Go to the Protea Hotels benefit page to book your accommodation.

Which membership options qualify?

This benefit only applies to Reality Plus and Reality Core.